Technological trends for 2022

Which technological enablers will make an impression next year? We go over the now traditional report by the Gartner consultancy firm that lists 12 technology trends that will multiply organizations’ efficiency and productivity.

Artificial Intelligence, the symbiosis between human and machine

Contrary to popular belief, Artificial Intelligence (AI) is not going to replace people, but should rather be seen as an ally, given that it’s more geared towards optimizing business processes, such as task automation processes. The most widespread AI is currently based on learning from questions and suggestions made to humans to deal with the challenges presented by the different processes. Full automation is only possible in very simple processes, generally with little added value.

Data-based decisions

Companies in our industry are more conscious everyday about their need to digitally transform. However, they are facing the challenge of how it is to be adopted in their organization.