Machine Communication Standards

We all know that our goal is to achieve online connectivity between our IT systems and the real processes taking place in our factories. However, in reality, nowadays there is no single communication standard which allows us to communicate our IT solutions (ERP/MRP/MES) to any given machine from any given manufacturer and, of all these terms, it is not easy to understand which are important in each case.

Planning the best quote available...

Is this process sufficiently agile, fast, flexible, and to what extent should it be standardized, or should it be custom-made?
Knowyourcustomer

Do you know your clients well?

Do you know your clients well? Do you dedicate to all the same time equally? Would you sell more if you had more sales reps?