Do you know your clients well? Do you dedicate to all the same time equally? Would you sell more if you had more sales reps?
Juan José Colás, Chief Sales and Marketing Officer of Lantek
Managers who try to understand and deepen their knowledge of their market ask themselves these questions every day.
In an increasingly hyper-connected world, the metal sector is no exception. Factories face new challenges related to the use of information and access to data; not only manufacturing data but also commercial data.
At Lantek, we are aware that companies do not have fast and precise tools that cover the relationship with clients from preparation of a quote to invoicing an order despite the overwhelming amount of data obtained from the machines and ERPS integrated in plants.
The high number of consultations and orders received by part subcontractors makes it difficult to prioritize and identify recurring clients and those that give us better or worse success ratios in offers while establishing an optimal number of necessary sales reps.
Lantek will soon launch Lantek Customer Analytics, an advanced analytics tool. This business intelligence tool is adapted to the specific needs of the metal sector which feeds from the information generated by the Lantek suite of products while providing integrations with third-party products.
The Covid-19 pandemic has shown us the importance of making decisions that are based on objective and accurate data. The reliability and quality of said data is fundamental and we must know exactly which data to use in order to justify decisions and add value. But we can’t just use any old data.
Hundreds of visitors spoke with experts at our booth and attended numerous speaking sessions about streamlining manufacturing operations by creating a digital thread between CAD/CAM, MES, ERP, and analytical systems with Lantek solutions.
In recent years we have talked a lot about how technology and digital transformation have become an unstoppable
reality and how this is impacting business and industrial processes.